We also offer support with technical information for user or repair requests.
You want to power through but do not know which products and accessories are exactly right for your projects?
Our customer service team will be happy to assist with your inquiriesMonday-Friday from 8:00 – 16:00 o’clock.
You can reach us via phone:+49 6597 9277–25
... or via email:To the contact form
We offer maintenance for Katimex winches from specially trained staff at our own premises.
Please call us under:+49 6597 9277–20
Therefore, you can find helpful repair instructions in our download centre.
Please contact our customer service team for any further repair questions or support.
You can reach us via phone: +49 6597 9277–20
Please have the following information ready, so that we can process your request as soon as possible.
✔ Product name
✔ Article number
✔ Invoice (for warranty purposes)
✔ Description of the problem
Therefore, please, let us know when our product did not meet your expectations.
... or via mail:
complaint@katimex.de
