KATIMEX Services

We are here for you

Katimex stands for more than practical products and applications.


We also offer support with technical information for user or repair requests.



Customer Service


Individual Support

You want to power through but do not know which products and accessories are exactly right for your projects?

Our customer service team will be happy to assist with your inquiries
Monday-Friday from 8:00 – 16:00 o’clock.



You can reach us via phone:
+49 6597 9277–25



... or via email:
To the contact form



Maintenance of cable winches

We offer maintenance for Katimex winches from specially trained staff at our own premises.



telefon katimex


 Please call us under:
+49 6597 9277–20

to make an appointment


The high quality of our products is nearly unbreakable… but not completely.

Repair instructions

Therefore, you can find helpful repair instructions in our download centre.  

Repair inquiries

Please contact our customer service team for any further repair questions or support.

telefonnummer katimex


You can reach us via phone:
+49 6597 9277–20

e-mail adresse katimex


... or via email:
To the contact form


wickelmaschinen reparatur


Please have the following information ready, so that we can process your request as soon as possible.

 Product name

Article number

 Invoice (for warranty purposes)

 Description of the problem






We can only get better, when we know what went wrong.

Therefore, please, let us know when our product did not meet your expectations.

katimex telefon


You can reach us via phone:
+49 6597 9277–25

katimex mail


... or via mail: